Business
Support for cafés
Need help with onboarding, offers, scanning, or payouts? We’re here to help.
Email support
The fastest way to reach us. Include your café name, what you tried, and screenshots if useful.
Mon–Fri, 09:00–17:00 (CET/CEST, Amsterdam)
We aim to reply within 1 business day.
Read the FAQs
Answers to onboarding, offers, camera permissions, payouts, and more.
Open FAQ →Company details
Company name: The Café Compass
VAT: NL005333380B06
KvK (CoC): 98487310
Address: Keizersgracht 452, 1016GD Amsterdam, The Netherlands
Privacy & data
Please don’t email card numbers, full ID documents, or passwords. We handle support emails in line with our Privacy Policy.
Data retention: Support emails may be retained for up to 24 months for troubleshooting and audit purposes, and then deleted unless required by law. DPO/Privacy contact: support@thecafecompass.com.